Email Notifications

goPost™️ can trigger a variety of email notifications to different users based on the type of activity, the Agency’s Email Notification Configuration, and the individual user’s Email Notification Settings.

Notifications triggered by events are sent as emails to the email address provided by the user.

To avoid missing critical information, we do not recommend unsubscribing from any notifications that are preselected since these are usually based on the portal’s initial configuration. Users can subscribe to additional notifications if desired.

goPost Notifications

The list of available notification options will vary based on the Agency's configurations. This is particularly true for the subset of project “Status Update…” notifications as some of these are based on whichever project statuses have been configured within e-PlanREVIEW®.

The table below provides the base list of notifications for which users may receive emails along with how those emails are triggered.

At a minimum, users are encouraged to subscribe to notifications for events marked with an asterisk ( * ) in the following table.

An “Internal User” (the role designed for agency staff that do not require Administrative-level goPost access) will receive status notifications if subscribed, but ONLY for project applications created within the goPost portlet(s) that the user has access to, as listed within their account’s LOGIN tab.

Subscribing to Email Notifications

Initial notification subscriptions are set by the Administrator during configuration.

To subscribe to additional notifications:

Click on your Username at the top right.
Select Email Notification Settings from the drop-down.
Make sure that Email notifications are turned on.
To subscribe, check the box next to the desired notification.

If you cannot make changes to Email Notification Settings, then modifications have been restricted by the Agency Admin.

The initial notification configurations, which apply to any new account created, can be updated from within the Settings > Email Notification page. Changes to default configuration will affect accounts created afterward but are not retroactive so existing accounts will not be updated.